Computer repair & IT support
Won't boot, running slow, weird errors. Most jobs resolved remotely — bring it in only if hardware's involved.
Typical fix $95–$150
Remote-first · Rock Hill, SC + anywhere
Tech help that actually shows up.
Driving across town.
Computer not booting? Brand needs a refresh? Need an app built? One operator, every tool, fixed remote — so things get done today, not next Tuesday.
What I cover
IT support
Virus removal
Software dev
Web design
Social
Copy & SEO
0
Problems solved
%
Resolved remotely
hr
Avg. response time
%
5-star Google rating
3
Day promise
The NewTek Guarantee
Problem resolved or vision built — in three days, or your money back.
Any service. Any project. Computer fix, brand build, website, app, campaign — if it's not done within three days, you don't pay. Simple as that.
*Three business days from the agreed-upon hire date. Scope locked at kickoff. Custom hardware and third-party wait times don't count toward the clock — we'll flag those upfront.
Hold me to it
No fine print games.
Sound familiar?
Is this happening to you?
A short list of the stuff people call about most. If you're nodding at any of these, you're in the right place — we handle it.
Computer takes ten minutes to boot — or won't start at all?
Diagnosed and fixed, often the same day.
Random pop-ups, redirects, or "your PC is infected" scams?
Cleaned out, then hardened so it doesn't come back.
Email won't sync, sends to spam, or stopped working overnight?
Fixed at the auth and DNS layer, not band-aids.
Website looks like it's from 2010 and nobody's calling?
New site shipped, conversion-ready, fast on mobile.
Logo someone made for $50 in 2018 finally embarrassing you?
Real brand identity, vector files, the whole kit.
Posting to social and hearing crickets?
Content plan + paid layer, with monthly reporting.
Spreadsheet sprawl that should've been an app a year ago?
Custom tool built, the manual work disappears.
Wi-Fi or printers in the office that "just stopped working"?
Diagnosed remotely first, on-site only if needed.
Tired of "tech support" that takes a week to call back?
Replies inside two hours. Always.
Services
Built more than I can count.
Now I'll build it for you.
The shop started fixing computers — same skills now run brands, websites, apps, and marketing for the people who used to call about a blue screen.
Virus & malware removal
Clean the infection, harden the system, verify it stays clean. Includes the talk on what not to click next time.
From $95
Small business IT
Workstations, email, Wi-Fi, printers, access headaches. Scoped to what you actually need — no monthly plan unless you want one.
Quick advisory from $75
Logo & brand design
Logo, color, type, and the basic kit you'll use everywhere — vehicle wraps, invoices, social. Clean, ownable, not generic.
Starter brand from $450
Web design & development
Sites that load fast, look modern, and convert. From a one-pager to a multi-page service site with booking and CRM hooks.
Site build from $1,200
Software & app development
Custom tools, dashboards, automations, internal apps. If a spreadsheet has turned into a job, I can replace it.
Scoped per project
Social media marketing
Content calendars, post design, captions, and the campaigns to bring leads in. Set up to run with or without me.
Managed monthly from $400
Copy & writer services
Website copy, service pages, emails, blog content. Words that sound like you and actually move the needle.
Per page from $120
Marketing & growth
Strategy, Google Ads, local SEO, review pipelines. Quietly stitched into the rest of your stack so leads don't slip.
Strategy session $150
Recent work
A few things shipped lately.
From a tuned-up laptop to a brand-new operating system for a contracting crew — same shop, same operator.
Web design · IT support
BlueOak Landscaping
Replaced a clunky Wix page with a fast booking site, set up business email, and tied estimates straight into their CRM.
Software · Automation
Compass Field Ops dashboard
Built a custom job-tracking dashboard for a contracting crew that replaced five spreadsheets and two missed-deadline meetings a week.
Social media · Content
Smith Family Plumbing
Three months of social content + paid ads built from scratch — went from zero followers to a steady stream of inbound bookings.
Brand identity · Logo
Hawthorne Coffee Co.
Full identity for a startup roaster: mark, type, color, packaging template, and a social kit. Ready to print and post on day one.
How it works
Three steps. Mostly from your couch.
Whether it's a frozen laptop or a brand-new website, the path is the same — and it doesn't involve waiting for someone to drive over.
Step 01
Send a short description
Quick form, text, or email. The more detail (exact error text, photos, what changed) the faster I can reply with a plan.
Step 02
Diagnose & explain
For tech issues, I jump in remotely. For projects, we hop on a quick call. You get clear options and pricing before any work starts.
Step 03
Approve & done
Once it's a yes, work happens. You see what was changed, what was delivered, and a clean invoice — no surprise line items.
Remote-first, on purpose
You don't pay for a drive across town. I don't lose half a day in traffic. Issues that used to take a week of phone tag get resolved the same afternoon — and when something genuinely needs hands on hardware, we'll know early.
Reviews
Said better by people who didn't have to.
★★★★★
Rated on Google
5.0
★★★★★
"Set up a brand-new laptop from scratch — security, software, all of it — and walked me through every step. Patient, thorough, no rush."
D
Diane R.
Google review
★★★★★
"Laptop issue resolved in about 15 minutes. Professional, direct, no beating around the bush. Will definitely be back."
M
Marcus T.
Google review
★★★★★
"What makes a great company is the people. From first contact through service and support, everything was handled professionally."
A
Angela P.
Google review
★★★★★
"Great service and professionalism. Issues on both my PC and phone — resolved without me leaving the house."
J
James W.
Google review
★★★★★
"Five-star service. Quick turnaround and clear communication throughout. Felt like a friend was helping, not a vendor."
L
Lori M.
Google review
★★★★★
"Courteous, professional, and efficient. Exactly the kind of help you wish you could get for every problem."
S
Steve C.
Google review
FAQ
Questions people ask first.
If yours isn't here, send it over — you'll get a real answer, not a brochure.
How does the 3-day guarantee actually work?
Once we agree on scope and pricing, the clock starts on the next business day. If the work isn't delivered within three business days, you don't pay. The only exclusions are custom hardware and third-party wait times (DNS propagation, app store reviews, etc.) — those get flagged before the clock starts.
Do you offer remote support?
Yes — and it's the default. Most issues get handled remotely through a secure session, often the same day you reach out. If something genuinely needs hands on hardware, you'll know early and we'll arrange in-person time.
How does pricing work?
Most tech work starts with a diagnostic session ($75–$95). After that, you get clear options and an estimate before any additional work begins. Project work (websites, brand, software) is quoted up front with a fixed scope and price.
Do I have to sign a monthly contract?
No. Default is no contracts — pay for what you actually need, when you need it. If you'd like a monthly retainer for ongoing support or marketing, that's available, but it's never required.
What areas do you serve?
Based in Rock Hill, SC. On-site work covers Rock Hill, Fort Mill, Tega Cay, and the greater Charlotte area. Remote work goes wherever your internet does — meaning literally anywhere in the U.S.
What if a repair isn't the best option?
If replacement makes more sense than repair, we'll explain why and tell you exactly what to look for in a new machine. No upselling, no padding the bill with parts that won't fix the actual issue.
Can you handle web, brand, and software too — or is this just tech support?
All of it. Same operator, same shop. Web design, brand identity, custom software, marketing — the back catalog of skills that built the tech support business now runs full creative and dev work for small businesses.
How do I get started?
Send a short description of the issue or project through the form below. Reply usually comes within two hours with a clear next step — diagnostic session, free intro call, or a scope-and-price for the build.
Contact
Got a tech problem, or a thing you want built?
Drop a quick note — leads go straight into the NewTek dashboard and you'll usually hear back within two hours.
Get in touch
Tell us what you need — we usually reply within 2 hours.